Associate / Sr.Associate @ RR Donnelley

Experience:1 - 2 Years
Location:Chennai
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service
Technical Qualifications: Technical know-how of MS Office Suite
Essential Qualifications: Graduate in any discipline

Desired Candidate Profile:
*Excellent written and oral communication skills
*Customer service orientation
*Strong MS Office skills
*Ability to work in a dynamic environment

Position description:
Act as an important link between the client and the operations team. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to operations team. Recognize performance and behavioral problems in team and act proactively to ensure productivity is unhampered

Description of responsibility:
*Operate as a vital link between the client and the operations
*Assign jobs to team to ensure maximum utilization of resources
*Play an important role with the Manager to develop an environment that provides motivation and opportunities for the team
*Assess, understand, analyze the client requirement and ensure the deadlines are adhered to
*Manage queues / workflow and shift scheduling
*Check / monitor absenteeism


Work Schedule: Ability to work flexible schedule during day, night and weekend shifts

If this profile suits your career aspirations,
please send your updated resume to or contact Vinita on 044-64565914.

[Freshers] Technical Support Executives @ Sutherland Global Services

Experience:0 - 1 Years
Location:Chennai
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(Technical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops

Desired Candidate Profile:
*Excellent communication skill in English
*Proficiency in hardware and networking
*Tenacity to resolve issues & Good listening skills
*Excellent customer service skills
*Willingness to work in night shift


Job Description:
*Excellent communication skill in English
*Proficiency in hardware and networking
*Tenacity to resolve issues & Good listening skills
*Excellent customer service skills
*Willingness to work in night shift

Contact Details:-
Sutherland Global Services
#46, Santhome High Road
Mylapore
Chennai - 600 004
INDIA
Tel: +91-44-42227884

[Freshers/Experienced] Call Centre Executives @ Quscient Technologies Pvt. Ltd

Job Category: ITES/BPO/KPO
Qualification: Any Graduate
Location: Chennai
Experience: 0 - 3 Years
Company Name: Quscient Technologies Pvt. Ltd.

Specification:
Education: Graduate/Diploma/High School
Experience: Freshers / Domestic call centre experience
*Excellent communication skills
*High energy levels
*Willingness to work in night shifts (US time zone)
*Age limit (Less than 30 years)
*Please walk-in with your updated resume to the following address

Time: 10am to 6pm (Mon - Fri)

Company Name:
Quscient Technologies Pvt. Ltd.
Website: http://www.quscient.com
Executive Name: Devi

Address:
Module No. 1207, North Block - D 12th Floor
TIDEL Park, No. 4, Rajiv Gandhi Salai Taramani
CHENNAI,Tamilnadu,India 600001