[Freshers] Fidelity National Information Services

Job Category: IT-Software & Hardware Services
Qualification: B.E (Comp/IT)/MCA/MTech/BCA
Location: Chennai
Experience: 0 - 1 Years

Job Description:
Openings: 6 Opening(s)
*Bsc computer science/BCA/MCA/Msc computer science/IT/BE CS/IT - 2008/2009/2010 pass outs.
*Percentage - 65% and above - no standing arrears.
*Excellent communication skills
*Should be willing to work in night shifts.
*Should be willing to sign a bond for two years as per corporate standards

Job Description :
*Handles technical support requests from the Customers and provides quick & efficient resolution accordingly.
*Fields customer technical support requests arriving via telephone & E-mail in a prompt, courteous, and knowledgeable manner.
*Thoroughly and efficiently gathers customer information, assess and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and documents the interaction through tracking tools.
*Provides quality service and support in a variety of areas as per the service boundary.
*Performs miscellaneous job-related duties as assigned and reports the progress/process to the Reporting Manager.
*Highly developed sense of integrity and commitment to customer satisfaction.
*Communicates effectively through both verbal and written channels.
*Ability to work with a team and follow instructions from supervisors and Adheres to procedures laid by the department.

Documents to be brought:
*1 Pass port size photo.
*All semester marksheets/Consolidated markeet.
*ID proof and Address proof.
*Take print out of this posting along with your updated profile
WALK IN - 21-8-2010 between 10am to 2pm.

Fidelity National Information Services (FIS)
No: 54, Vijayaraghava Road, T.Nagar - opp to old Sun TV Office.
Telephone: 044-39111860
Contact: Waheeda Fathima - HR
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