Experience: 0 - 5 Years
Location:Chennai
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(Technical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile:
Min Education Qualification: Any Graduate/ Post Graduate/any diploma/non graduates.
Building a rapport with customers.
Age criteria: Restricted up to 40 years.
*Candidates with relevant experience in a voice based process in international bpo are eligible.
*Involves working in Night shifts
*Excellent Communication Skills is must.
*Certification courses such as CCNA, MCSE are added advantage.
*should have minimum of 6 months experiece in internation bpo.
*work location would be in chennai.
Job Description
*Involves handling Inbound Calls.
*Involves resolving customer queries.
*Involves updating customers on latest information on a product or service.
*Should be comfortable working in shifts.
*Should have excellent English communication skills.
*Should be patient enough to handle any kind of customer queries.
*Attractive incentives and perks depending upon the individual's performance would be rewarded.
*Transportation is free of cost. Door step pick and drop will be provided.
