[Experienced] Process Executive @ Unibros Technologies

Position : Process Executive
Job Code : CCS/PE/L1/001
Qualification : Graduate / Post Graduate – Any discipline
Experience : Minimum of 6 months to 3 Years

Key Responsibility :
* - Answer the phone calls and respond to the customer requests.
* - Will be responsible for Inbound / Outbound customer calls.
* - Ability to learn customer service software applications.
* - Ability to serve customers politely at all the times.
* - Resolving the customer queries.
* - Recommend process improvements.
* - Should be a Committed, self-starter and result oriented.
* - Follow the work ethics & should be a team player.
* - Building rapport with customers.
* - Should apply Analytical & Logical skills.

Desired Profile :
* - Excellent in communication skills.
* - Should have a minimum of six months experience in Voice-process.
* - Quality focus, result & goal orientation in a group situation and commitment to customer delight are a must.
* - Passionate to speak with US / UK customers.
* - Building a rapport with customers.
* - Proficient in MS-Office & surfing the internet.
* - Good in Analytical & Logical ability.
* - Ability to serve customers politely at all times.
* - Age criteria: Restricted up to 35 years.
* - Willing to work in Night shifts (US / UK time zone).

Location : Chennai
Address:
Unibros Technologies,
No.6, Alagesan Street,
West Tambaram,
Chennai, Tamilnadu – 600 045
India.
Phone : +91 44 42034909

Email your resume with Skill, Experience, Location (Eg.: Human Resource, 5+, Chennai – Vellachery) mentioned subject lines to careers@unibrostechnologies.com